Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
Free Worldwide Shipping
Join 470,000+ Men Who Made The Switch
90-Day Money Back Guarantee
LIMITED OFFER — Buy One Tallow Balm, Get One Free.
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At Bare Ritual, we stand behind the quality of our skincare products. We want every customer to shop with confidence, which is why we offer a 90-day money-back guarantee on eligible first-time purchases.
Please review our refund and return conditions carefully before placing an order.
We offer a 90-day satisfaction guarantee on eligible first-time, full-price, one-time purchases.
If you are not satisfied with your eligible purchase, you may request a refund within 90 days of receiving your order.
To qualify for our voluntary satisfaction guarantee:
The purchase must be your first order with Bare Ritual.
The order must be a full-price, one-time purchase.
The refund request must be submitted within 90 days of delivery.
The original product must be returned to us before a refund can be issued.
You must provide your order number or proof of purchase.
Only one voluntary satisfaction guarantee claim is available per customer.
Subscription purchases, discounted products, promotional offers, bundles purchased on sale, and clearance items are excluded from this voluntary guarantee.
All eligible voluntary refunds require the physical return of the purchased product.
Once your return request has been reviewed and approved, we will provide return instructions and the appropriate return address.
The following conditions apply:
The original product container must be returned, including any remaining contents.
Products may be partially used under the eligible first-order satisfaction guarantee.
Returns must be shipped within 14 days of receiving return authorisation.
Customers are responsible for return shipping costs for voluntary satisfaction returns.
We recommend using a tracked shipping service.
Refunds will only be processed after the returned product has been received and inspected.
Original shipping charges are non-refundable for voluntary satisfaction returns.
Please do not send products back without receiving return instructions from our customer support team.
These voluntary return requirements do not limit any rights or remedies available under applicable consumer laws.
All subscription purchases are excluded from our voluntary refund and return policy.
This includes:
Initial orders purchased through a subscription plan.
Automatic recurring subscription orders.
Subscription orders placed using introductory discounts.
Subscription products purchased as part of a promotional bundle.
Once a subscription payment has been processed, the order is not eligible for a voluntary refund or return.
Cancelling a subscription does not automatically cancel or refund orders that have already been charged.
These exclusions do not apply where refunds, replacements, returns, or other remedies are required by applicable consumer protection laws.
For information on managing or cancelling subscriptions, please refer to our Purchase Options Cancellation Policy.
All discounted products, sale items, promotional bundles and clearance products are final sale and cannot be returned or refunded under our voluntary satisfaction policy.
This includes, but is not limited to:
Buy One, Get One Free promotions.
Buy One, Get One 50% Off promotions.
Buy Two, Get One Free promotions.
Discount-code purchases.
Limited-time promotional offers.
Clearance and marked-down products.
These exclusions do not affect any statutory rights to a refund, repair, replacement or other remedy where applicable.
Please inspect your order when it arrives.
If your order is damaged, defective or incorrect, contact us at hello@bare-ritual.com as soon as possible.
Please include your order number, a description of the issue and photographs where reasonably available.
Our team will review the issue and arrange an appropriate solution in accordance with applicable consumer laws.
Where required by law, eligible customers may receive a replacement, refund or other remedy at no additional cost.
Exchanges may be available for eligible full-price products, subject to product availability and return approval.
Sale items, promotional purchases and subscription orders are not eligible for voluntary exchanges.
Any price difference or applicable voluntary return shipping charges will be communicated before an exchange is approved.
Your statutory rights remain unaffected.
Orders enter our fulfilment process shortly after they are placed.
If you need to cancel or modify an order, please contact hello@bare-ritual.com immediately.
We cannot guarantee that an order can be cancelled once it has been submitted or entered processing.
Orders that have already been processed or dispatched cannot ordinarily be cancelled under our voluntary cancellation policy.
This does not affect applicable statutory cancellation or withdrawal rights.
Customers in the European Union and other jurisdictions may have statutory rights to withdraw from eligible distance purchases, including certain purchases made during promotional offers.
These rights apply independently of our voluntary 90-day satisfaction guarantee.
Applicable exemptions, including those relating to certain sealed goods that are unsuitable for return for health or hygiene reasons once unsealed, will apply only where legally permitted.
Where a statutory withdrawal right applies, refunds, shipping charges and return procedures will be handled according to applicable law.
Once an eligible return has been received, inspected and approved, the refund will be processed to the original payment method within 10 business days.
Please allow additional time for your bank or payment provider to process and display the refund.
For any refund-related questions, contact hello@bare-ritual.com.
Nothing in this policy excludes, restricts or modifies any consumer guarantee, statutory cancellation right or other legal remedy that cannot lawfully be excluded.
The voluntary eligibility restrictions above apply only to purchases made after this revised policy takes effect. Purchases made before the change remain subject to the applicable terms at the time of purchase and all mandatory consumer rights.
Contact: hello@bare-ritual.com