FATHERS DAY SALE · BUY ONE, GET ONE FREE TALLOW BALM
BUY ONE, GET ONE FREE TALLOW BALM
Straightforward. No hoops. No fine print designed to trip you up.
Use it. Give it time to work. If you're not satisfied within 90 days of delivery, contact us and we'll refund you in full. In most cases, we won't ask you to return the product.
Once your order is dispatched, you'll receive a tracking link by email to follow it at any time.
If your order hasn't arrived within 21 business days of dispatch, contact us at hello@bare-ritual.com and we'll issue a $15 store credit while your order continues in transit.
If your tracking hasn't updated for more than 5 business days, contact us and we'll open an investigation with the carrier on your behalf.
Once a package is marked delivered by the carrier, Bare Ritual is not responsible for parcels that cannot be located. Please check with neighbours, building management, or your local depot first.
International shipments may be subject to customs duties or import taxes levied by your country. These are the responsibility of the recipient and cannot be refunded by Bare Ritual.
International refunds are issued in USD and may be subject to your bank's currency conversion fees.
Our guarantee is simple: use the product, give it time, and if you're not satisfied, we'll refund you.
To be eligible, your request must:
Original shipping costs are non-refundable unless your item arrived damaged or defective. Refunds are processed within 5–7 business days to your original payment method.
Send your order number and a brief description of your experience to hello@bare-ritual.com.
Our team responds within 2–3 business days.
Once approved, your refund is processed within 5–7 business days. Allow a further 5–10 business days to appear on your statement.
To receive a full refund, both jars must be included in your request. If you choose to keep one jar, a 50% refund of the total paid will be issued.
If your product arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos. We'll send a replacement at no cost or issue a full refund including original shipping — no return needed.
Orders cannot be cancelled once placed and processed, as our fulfilment system begins processing immediately.
You may cancel anytime from your account dashboard. Cancellations, skips, or changes must be made at least 3 days before your next scheduled shipment to avoid being charged for that cycle. Shipments already processed or in transit cannot be cancelled except under our 90-day satisfaction guarantee.
We respond within 24–48 hours, Monday to Friday.
Last Modified: June 2026 · Policy subject to our Terms of Service